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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How do you change ink cartridges on workforce 3620 printer I

Customer Question

How do you change ink cartridges on workforce 3620 printer I need the cartridge holder to move to left so I can open it
JA: Is this the first time you've had to change the ink for your WorkForce?
Customer: Yes used to have assistant who did it
JA: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?
Customer: I have opened lid
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Printers
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris