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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Just had my epson 3460??? go out and they (best buy) traded

Customer Question

just had my epson 3460??? go out and they (best buy) traded me a new wf 3720 will my just bought 252 cartridge work the color inks fit not the black
JA: Are you getting any error messages? If so, what do they say?
Customer: have not finished installing thought i would check with epson first
JA: The last time you changed your cartridges, did you replace them with new ones or refill the old ones?
Customer: they were brand new and not exactly cheap
JA: Anything else you want the printer expert to know before I connect you?
Customer: will the installation cd override the old epson programming
Submitted: 2 months ago.
Category: Printers
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris