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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Lost abilty to print from dell all in one computer after

Customer Question

lost abilty to print from dell all in one computer after local power failure
JA: Can you guesstimate how old your Dell is? And just to clarify, what's the exact model?
Customer: 2-3yrs
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc w/windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: since tue the 25th when power was lost to entire house due to storm
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

Expert:  John replied 2 months ago.

What is the make and model of the printer and how is this printer connected to the dell computer ? is it wired or wireless ?

Thank you

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