Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Click here: https://files.support.epson.com/docid/cpd3/cpd39381.pdf
Scroll down to page 49 and it will walk you through the different areas where you can load paper
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I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.