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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Not working with my asus c300s chromebook, Lc61 brother

Customer Question

not working with my asus c300s chromebook
JA: What's the make/model number of your printer? How old is it?
Customer: Lc61 brother MFCj615w
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: chrome
JA: How long has this been an issue? What happened right before this popped up?
Customer: since got computer 2 s days ago
JA: Anything else you want the printer expert to know before I connect you?
Customer: it ia s connected by cable right now and recognizin es brother printer but need to install
Submitted: 2 months ago.
Category: Printers
Expert:  jeffreybongers replied 2 months ago.

Hello and welcome.

My name is***** will be assisting you today.

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,