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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I want drivers/software for a ZP 505 printer. I don't see it

Customer Question

I want drivers/software for a ZP 505 printer. I don't see it on the Zebra web site
JA: What Zebra model do you have?
Customer: zp 505
JA: How long has this been going on with your Zebra printer?
Customer: Got it today. just a bare USB connected printer.
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: Yesterday. Win 10
JA: Anything else you want the printer expert to know before I connect you?
Customer: just where to obtain needed software.
Submitted: 2 months ago.
Category: Printers
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

To install your Zebra printer, you will have to go to:

and register on the next page. Once done, it will download the Zebra setup utility and you can install your printer. Please let me know if it worked or not.

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 2 months ago.
I already have that file-it does not work
Expert:  Lorenz Vauck replied 2 months ago.

What exactly is the error message when you try to set it up via that file?

Customer: replied 2 months ago.
The printer is not listed in the list of printers
Customer: replied 2 months ago.
the printer is not listed in the list of printers
Expert:  Lorenz Vauck replied 2 months ago.

I see, in this case, I am out of ideas as well. I will opt out so that another expert can help you instead. Please stay tuned for a new reply - you will also be informed via email, so you do not need to wait here.

Thank you very much,


Customer: replied 2 months ago.
Expert:  James Dwyer replied 2 months ago.

Hello there, I am James. I believe this link is exactly what you are looking for. The procedure for this is:

1: unplug the USB from the printer, either end but just one

2: run the software from this downoad link

3: plug the USB back in when it asks, or the installation ends, whichever.

Thank you for using JA