Printer Repair Questions? Ask IT Technicians for Answers ASAP
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You are at www.justanswer.com services.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
please try the below steps on the printer
On the home screen of the printer control panel, touch the Right Arrow to select SetupFrom the Setup Menu, touch the Down Arrow to select Tools.Touch Clean Printhead. The printer cleans the printhead, and then prints out a test page.
let me know if any color prints on the test page or not