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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I need the install disc for the all in one 3050A J611, I

Customer Question

Hi, I need the install disc for the all in one 3050A J611, I bought a different computer 2 years ago and cannot get the scan to work where it will put it on my computer
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: It is a 3050A J611 all in one
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I am in search of the installment disc. I have replaced my computer and the 2 years ago, I can print wut thats all
JA: How long has this been an issue? What happened right before this popped up?
Customer: befor what popped up?
JA: Anything else you want the printer expert to know before I connect you?
Customer: I need to scan and fax
Submitted: 2 months ago.
Category: Printers
Expert:  UranIT replied 2 months ago.

Hello and thanks for using I am Serge and I will try my best to assist you.

As I understand you need drivers to re-install the printer HP 3050A ?

Expert:  UranIT replied 2 months ago.

Do you still require assistance on the issue?
Waiting for your reply.

Customer: replied 2 months ago.
need to find one but I will not pay for anything else. Thank you anyway
Expert:  UranIT replied 2 months ago.

Drivers are free, i can provide link for no extra charge so you can download them

Expert:  UranIT replied 2 months ago.

You have already paid for the question, and I am willing to provide you with an answer if you are accepting it

Expert:  UranIT replied 2 months ago.

If you no longer need assistance let me know so we can refund your money