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jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 329
Experience:  Many years repairing and troubleshooting printers and photocopiers.
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Last night I was chatting with you guys to get my new

Customer Question

Hi, Last night I was chatting with you guys to get my new printer, scanner, and fax set up. I was unable to set up fax because I did not know my fax number. I now have it , I need help setting ID #(###) ###-####JA: Is there an error code on your printer when you try to scan?
Customer: no i can scan i need help setting up fax
JA: When did you last update the printer driver software?
Customer: last night
JA: Anything else you want the printer expert to know before I connect you?
Customer: yes when i do scan something where does it go in my computer
Submitted: 2 months ago.
Category: Printers
Expert:  jeffreybongers replied 2 months ago.

Hello and welcome.

My name is***** will be assisting you today.

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,


Expert:  jeffreybongers replied 2 months ago.

Do you still need assistance regarding this problem?

It would be greatly appreciated to rate me after this conversation. The rating can be done in the top of this screen.

Waiting for your reply,

Kind regards,