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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot get on to my 32 inch hp tv since awe had a storm,

Customer Question

i cannot get on to my 32 inch hp tv since awe had a storm
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: it is about 8 to 10 yeaRS OLD
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC AND VISTA
JA: How long has this been an issue? What happened right before this popped up?
Customer: ONLY SINCE WE HAD A BAD STORM YESTERDAY
JA: Anything else you want the printer expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Printers
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris