How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 13535
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Printers Question Here...
Dustin is online now
A new question is answered every 9 seconds

I have lost the roll holder on my Cannon palm printer, did

Customer Question

I have lost the roll holder on my Cannon palm printer
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: did not do this before, at least ten years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: calculator, not computer
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was putting a roll in when the holder popped up and disappeared
JA: Is there anything else the Printer Technician should be aware of?
Customer: No, not other than I need fo find a replacement roll holder
Submitted: 2 months ago.
Category: Printers
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 2 months ago.

Whats the full name brand and model of your printer?

Thank you for your reply,

Dustin S

Customer: replied 2 months ago.
Not a computer printer.
It is a hand-held calculator printer
Expert:  Dustin replied 2 months ago.

Thats fine. I still need to know the name brand and model number.

Customer: replied 2 months ago.
Cannon palm printer P1 DH II
Customer: replied 2 months ago.
You cannot fix my calculator remotely.
What I need is a new roll holder, where to order/buy the item
Customer: replied 2 months ago.
Still there?
Customer: replied 2 months ago.
Looks like no help here.
Expert:  Dustin replied 2 months ago.

I would have replied earlier, but you had opted me out. It took this long to get that block removed.

Now, I need you to answer the question I asked you a few times.

Whats the full and exact model number of the calculator?

Customer: replied 2 months ago.
I will answer again -- Cannon palm printer P-1-DH II
Expert:  Dustin replied 2 months ago.

I cant find where they sell just the piece you mentioned. But the entire calculator sells for less then 10$ https://www.amazon.com/Canon-P1-DHII-Handheld-Portable-Calculator/dp/B00000K3SZ

If you have any further questions, let me know.

Dustin S

Expert:  Dustin replied 2 months ago.

Hello again, I never heard back from you. Did you still need help with this issue, if so please respond.

Otherwise, if you want to cancel please send a reply and let me know, so I can send you the refund link.

Dustin S

Customer: replied 2 months ago.
Please send the refund link, as I no longer wish to experience your services.
Thank you.