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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer print blank paper and the message showa on the

Customer Question

my printer print blank paper and the message showa on the LCD
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: model is wf-2540 all in one printer serial # QKEY667763 AND WAS PURCHASED ON 09/12/14
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: ITS A PC I THINK WHAT DOES OS MEAN
JA: How long has this been an issue? What happened right before this popped up?
Customer: ABOUT THREE WEEKS AGO. I WAS OUT OF TOWN AND MY HUSBAND TRIED TO MAKE A COPY OF A PHOTOGRAPH
JA: Is there anything else important you think the Printer Technician should know?
Customer: I TRIED CLEANING THE HEADS, REPLACE INK THAT WAS LOW, RESET TO FACTORY SETTINGS EXCEPT THE INTERNET SETTINGS
Submitted: 3 months ago.
Category: Printers
Expert:  Sudipto replied 3 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

Expert:  Sudipto replied 3 months ago.

What message do you see on the printer display?