Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers

My HL 1440 indicated toner problem. I replaced the toner.

Customer Question
The toner lights (all...
My HL 1440 indicated toner problem. I replaced the toner. The toner lights (all lights) are still flashing and the printer will not function
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Brother Laser HL 1440, six years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac OS Sierra
JA: How long has this been an issue? What happened right before this popped up?
Customer: Two days ago, the printer worked fine, although the type was lighter than it should have been (making me anticipate the toner issue)
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
7/14/2017
Technician: John Lohr, Computer Hardware Engineer replied 4 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 381
Experience: Owner / Technology Specialist at CentraTech Solutions
Verified

Just to verify with you, all of the lights are flashing, correct?

Ask Your Own Printers Question
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,077
5,077 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,077 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,125 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,084 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,049 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

953 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have tried all every thing you have suggested on line, I
I have tried all every thing you have suggested on line , I just cant get my comp. to print off of the comp. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Brother control centre 4 wont allow the Print icon to send
Brother control centre 4 wont allow the Print icon to send the scanned image to the printer. I am forced to save the image to the PC and then print from the saved image. I get an error message if I us… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,084 satisfied customers
I replaced the Black ink cartridge and it gave me a "Printer
I replaced the Black ink cartridge and it gave me a "Printer Failure" error. I have turned it off and then bac on then took out the Cartridges and cleaned the contacts then replaced them and then took… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
15 satisfied customers
I recently had a printer replaced under warranty and used
Hi, I recently had a printer replaced under warranty and used the cartridges that were in my old printer as they were fairly new. The black has now run out and I tried to replace it with a new cartrid… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Its not my printer Its my computer. Its not a printer its my
Its been 3 o4 weeks Inhave talked to your staff 10 or 12 times We either get cut off ior I cant understand any thing th ey say … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
15 satisfied customers
Trying to print from my iPad. Error message" cannot
Trying to print from my iPad. Error message" cannot communicate with printer … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
15 satisfied customers
Trying to print Labels. Actually it is just a trial run on
Trying to print Labels. Actually it is just a trial run on regular paper. I am getting messagee about removing yhr cd/dvd try. I have never used ththat tray and don't thing I will every want to use iy… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
676 satisfied customers
Epson xp432. try to recover firmware installation but the
Epson xp432. try to recover firmware installation but the printer said ROM not writable … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
148 satisfied customers
I'm trying to print something and it says that my printer is
Hi, I'm trying to print something and it says that my printer is offline. It's connected to wifi and I did print test from my printer and it printed but when I print from my computer it won't print it… read more
Cris
Cris
Desktop Support
Associate Degree
58 satisfied customers
Will not print. Display says Document Error. Xp 640 About
Started this afternoon right after I printed one page. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I just bought a replacement ink cartridge, 252. At home, I
I just bought a replacement ink cartridge, 252. At home, I noted that the old one was 252-I. What is the difference? Will the new one work ? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
Computer can't find printer. Printer indicates excellent
Computer can't find printer. Printer indicates excellent wireless signal, low on cyan ink. I am trying to print a B&W document - could those be related? … read more
Sudipto
Sudipto
Engineer
High School or GED
1,049 satisfied customers
HP Officejet 6700 Premium printer has this message: "There
HP Officejet 6700 Premium printer has this message: "There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP." Help please. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
PRINTER PRINTS WITH TOO MUCH MAGENTA TINT IN ALL IMAGES. HP
PRINTER PRINTS WITH TOO MUCH MAGENTA TINT IN ALL IMAGES … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
We have an 8710 (one year old). I need to get it connected
We have an 8710 (one year old). I need to get it connected to a computer. Is there a limit as to how many computers can use this printer? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
Will not print. Mg6820 I am hot sure when I bought this,
mg6820 I am hot sure when I bought this, perhaps less than a year … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,084 satisfied customers
I cantget in on line and when I turn it on I get an E6
I cantget in on line and when I turn it on I get an E6 message … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Hp 7520 Live in two places - back in Florida on my hp7520 -
hp 7520 Live in two places - back in Florida on my hp7520 - wireless - same printer in GA and in fl - GA works - but same printer (I have two printers 7520) and I need to get my fL printer working - m… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x