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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 18111
Experience:  HNC Computing; Large format and multifunction printer expert
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It is making copies at a snail's pace!!! Takes 3-4 minutes

Customer Question

It is making copies at a snail's pace!!! Takes 3-4 minutes to print one page
JA: What's the make/model number of your printer? How old is it?
Customer: MFC-J480DW which I purchased in July of last year
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It is not connected to our system---we use it strictly for copies only.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Started doing this yesterday
JA: Anything else you want the printer expert to know before I connect you?
Customer: nope
Submitted: 3 months ago.
Category: Printers
Expert:  Electronics Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 3 months ago.

Approximately how old is the MFC-J480DW?

Customer: replied 3 months ago.
I purchased it on July 20, 2016
Expert:  Electronics Pete replied 3 months ago.

The MFC-J480DW can copy up to 6 B&W pages per minute, or up to 3 color pages per minute.

Are you copying B&W or color?

Customer: replied 3 months ago.
Black and White
Expert:  Electronics Pete replied 3 months ago.

Is there a lot of detail on the document?

How long does it take to copy one page?

Customer: replied 3 months ago.
No the page isn't even a full document! One page takes about 3 to 4 minutes