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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Canon mx922 will not print word but will print pdf and web,

Customer Question

canon mx922 will not print word but will print pdf and web
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: about 2 years I have usb direct to pc fresh install of software fixed trouble printing pdf but not wrod
JA: How long has this been going on? What troubleshooting have you tried?
Customer: drivers up to date
JA: Anything else you want the electronics expert to know before I connect you?
Customer: nope how much total?
Submitted: 1 month ago.
Category: Printers
Expert:  Kamil Anwar replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 month ago.
Customer: replied 1 month ago.
Lets try the chat for now.