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Simit, Engineer
Category: Printers
Satisfied Customers: 5763
Experience:  10 years of experience working with Printers and other Office IT equipment
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Canon mx922 will not allow me to fax. INdicates memory full.

Customer Question

Canon mx922 will not allow me to fax. INdicates memory full. ???
JA: What confuses you?
Customer: It does not work. Never done this before
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: No. 6-9 months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Dell Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just now. Nothing happened, the machine was on and I attempted to fax.
JA: Is there anything else the Printer Technician should be aware of?
Customer: No
Submitted: 2 months ago.
Category: Printers
Expert:  Simit replied 2 months ago.

You need to free up the memory.

Note: This will clear the faxes from the memory.

Press Fax -> Function -> Memory reference

Select "Delete all documents in memory" and then press OK twice.

Then try faxing again.

Please let me know if you need any more help with this. If I answered your question, please leave a positive rating.

Expert:  Simit replied 2 months ago.

If I answered your question, please rate me positively.

Expert:  Simit replied 1 month ago.

Hello. Did you still need help with this?