How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask crash2199 Your Own Question
crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 19367
Experience:  5+ years as Tech
50836188
Type Your Printers Question Here...
crash2199 is online now
A new question is answered every 9 seconds

My canon MX922 will not let me fax. Says memory full. What

Customer Question

My canon MX922 will not let me fax. Says memory full. What to do?
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: No. It is only a few months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Dell Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just today
JA: Is there anything else important you think the Printer Technician should know?
Customer: No
Submitted: 2 months ago.
Category: Printers
Expert:  crash2199 replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 2 months ago.

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Customer: replied 2 months ago.
I don't know. I will attempt to fax.
Expert:  crash2199 replied 2 months ago.

Sure; take your time.

Expert:  crash2199 replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.