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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have a new Epson WF7620, but can not print anything from

Customer Question

Have a new Epson WF7620, but can not print anything from computer.
JA: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)
Customer: How do I do this? I
JA: The Printer Technician will be able to walk you through that. Have you tried wiping down the metal contacts on your printer and cartridges?
Customer: No
JA: Anything else you want the printer expert to know before I connect you?
Customer: Don't think so I just want it to work!
Submitted: 2 months ago.
Category: Printers
Expert:  Elgin Vega replied 2 months ago.

Hi, my name is***** will try my best to help you resolve your problem.

The printer works before or you just tried to use it for the first time?

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