How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

It says thers no paper, but there is, HP Envy 5540

Customer Question

It says thers no paper, but there is
JA: What's the make and model of the printer?
Customer: HP Envy 5540 all-in-one series
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Trying to print from i pad, all wireless tests say all is good
JA: How long has this been an issue? What happened right before this popped up?
Customer: Printer was flashing about 2 days ago
JA: Is there anything else the Printer Technician should be aware of?
Customer: No
Submitted: 4 months ago.
Category: Printers
Expert:  Sudipto replied 4 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 4 months ago.

Can you check the paper settings, because if a wrong size paper is selected, you can get this message?

Customer: replied 4 months ago.
Did all that
Expert:  Sudipto replied 4 months ago.

Sorry for the late reply, can you try to make a copy from the printer, instead of trying to print and let me know, if you are able to do that or not?