How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 11242
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
13568747
Type Your Printers Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a Canon Pixma 110. It worked fine yesterday, but when

Customer Question

I have a Canon Pixma 110. It worked fine yesterday, but when I turned it on today the yellow error light came on and will not print.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: It has not done this before and is less than 2 years old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7 Professional
JA: How long has this been an issue? What happened right before this popped up?
Customer: It just started today and I'm not aware of anything that might have happened.
JA: Is there anything else important you think the Printer Technician should know?
Customer: No
Submitted: 4 months ago.
Category: Printers
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Expert:  Russell H. replied 4 months ago.

Which error light came on, please, or is there only one on your printer model?

And, is that light On steadily, or is it flashing On and Off?

And does any other error code show on the printer?

Customer: replied 4 months ago.
My printer has 3 different lights. One indicating the power is on, the center one flashing to show an error and the third shows it is available for wifi. It is flashing.
Customer: replied 4 months ago.
Can you take me through the process to repair it?
Expert:  Russell H. replied 4 months ago.

Thanks for the response. I am preparing instructions...

Expert:  Russell H. replied 4 months ago.

How many times is the yellow light flashing? it might flash three times, then pause, then three times again. How many times is it flashing before each pause, please?

Customer: replied 4 months ago.
FOUR TIMES
Expert:  Russell H. replied 4 months ago.

OK! open the printer to look at the cartridges. Are any lights flashing on the cartridges? if so, that cartridge needs replacing with one exactly like it.

And/or, you might doubtfully have a cartridge that came loose - but this is not likely if you have been using your printer just fine for awhile. In that case, an ink cartridge has run out, almost certainly.

------------------------------------------------------------

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.