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Brian Andre Jr
Brian Andre Jr,
Category: Printers
Satisfied Customers: 1
Experience:  System Analyst at H2 Performance Consulting
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I have a MFC-L6700 printer that has started printing

Customer Question

I have a MFC-L6700 printer that has started printing wrinkled paper. I have checked the paper tray and it is correct. I have turned the paper over to another side and that does not correct the problem.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MFC-L6700DW about 6 months.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC and Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: A few weeks and it comes and goes. It is not every sheet.
JA: Is there anything else important you think the Printer Technician should know?
Customer: No
Submitted: 1 month ago.
Category: Printers
Customer: replied 1 month ago.
Operating System is Windows 7 Professional
Expert:  Brian Andre Jr replied 1 month ago.
Hi good morning,
Please try below items and advise.
1.Open printer and check for debris/paper dust On Paper feed rollers.
2.Try a different type of paper. Using Thicker paper is likely to resolve this issue.
Expert:  Brian Andre Jr replied 1 month ago.

Good Evening,

Have you tried a thicker paper to resolve the wrinkled paper issue?