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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How can i get a scanned vision down loaded and into my

Customer Question

how can i get a scanned vision down loaded and into my computer, so i can email it off to others.
JA: Is there an error code on your printer when you try to scan?
Customer: There is a red light flashing
JA: When did you last update the printer driver software?
Customer: Only once
JA: Anything else you want the printer expert to know before I connect you?
Customer: I am 85 years old
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please the make and model of your Scanner?

And are you using it with a windows or mac computer and which version?

Please let me know

Thank you