Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Please open the lid and remove all of the ink cartridges then insert them back firmly into the carriage and close the lid.
Now, with the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
Please run the nozzle check if prompted
Are you sure that the cartridge works in your printer?
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.