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s_feehan, Computer Repairer
Category: Printers
Satisfied Customers: 302
Experience:  11 years of repair, 3+ in a professional setting
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I can't seem to connect my printer,scanner,fax machine to my

Customer Question

i can't seem to connect my printer,scanner,fax machine to my computer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: epson wf-3640
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: right from the git go about 2 years
JA: Is there anything else the Printer Technician should be aware of?
Customer: not that i know. i can print from my ohone but not my computer and i can't scan and print pictures can't print pictures at all
Submitted: 4 months ago.
Category: Printers
Expert:  s_feehan replied 4 months ago.

Hi there, are you trying to print wirelessly or directly connected to your mac?

Expert:  s_feehan replied 4 months ago.

I've included the link to the manual for this machine so we can look at it together to setup the device on your mac however you intend to . Please let me know if this helps or if we need to work on this further.