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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am trying to connect via wifi to my new laptop. I have the

Customer Question

I am trying to connect via wifi to my new laptop. I have the drivers.
JA: What's the make/model number of your printer? How old is it?
Customer: wf 3640
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc running Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just tried now for first time
JA: Is there anything else important you think the Printer Technician should know?
Customer: I don't think so. maybe step me through the process
Submitted: 3 months ago.
Category: Printers
Expert:  Cody replied 3 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 3 months ago.

Do you have a usb cable to plugin temporarily?

Customer: replied 3 months ago.
I have a usb cable
Expert:  Cody replied 3 months ago.

download drive and utility combo package here https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-3640/s/SPT_C11CD16201

go through setup wizard and it'll ask you to setup wireless using usb cable

Expert:  Cody replied 3 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.