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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Am having a problem closing the door to the paper holder can

Customer Question

Am having a problem closing the door to the paper holder can you help me
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP Office Jet 4650 I just got it about 2 weeks ago
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac OS
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has been a problem right from the begginning
JA: Is there anything else the Printer Technician should be aware of?
Customer: Not that I know about
Submitted: 3 months ago.
Category: Printers
Expert:  Richard replied 3 months ago.

Hi there and welcome

What happens when you try to close the door? Where does it get stuck?

Please let me know