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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We have an MX410de printer and having issues with the fax

Customer Question

We have an MX410de printer and having issues with the fax function on the machine. Is there a service technician in our area we can call for review. we are located in Lexington, Ma. 02420
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: MX410de, approximately 3 to 4 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Microsoft outlook
JA: How long has this been an issue? What happened right before this popped up?
Customer: one month, nothing
JA: Is there anything else the Printer Technician should be aware of?
Customer: no
Submitted: 5 months ago.
Category: Printers
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please the Fax issue you are having with the printer?

Please let me know