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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 37651
Experience:  Printer and scanner problem resolver for over 15 years
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Why won't the printer read my card from camera???? Kodak

Customer Question

why won't the printer read my card from camera????
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Kodak easy share z710
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I cz
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can print pictures from computer but not from card in camera which I was able to before
JA: Is there anything else the Printer Technician should be aware of?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please