Printer Repair Questions? Ask IT Technicians for Answers ASAP
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With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Try to start the setup again
What does it say on the printer screen?
Press the Home button then Setup (looks like tools) then Maintenance then Ink Cartridge replacement then press the Color button
Open the lid and see if the carriage moves to the middle now
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