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Nathan, Engineer
Category: Printers
Satisfied Customers: 25868
Experience:  Computer networking/repair. 12+ years experience.
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Bought this printer a couple of weeks ago from the local

Customer Question

Bought this printer a couple of weeks ago from the local Walmart store Went to set it up (no instructions or cable that goes from back of printer to computer)Is this common practice or a refurbished piece and all the parts werenot included?Would like to use printer ,but do not know to make it work. The Model #is MG2522. Thank you G Munger ***@******.***
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: PIXMAMG2522 Was supposed to be brand new 2 weeks ago
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC What do you Mean (OS)
JA: How long has this been an issue? What happened right before this popped up?
Customer: Like I say I just bought the printer
JA: Is there anything else important you think the Printer Technician should know?
Customer: Once I get the parts I need (cord & instructions) I think I will be OK
Submitted: 5 months ago.
Category: Printers
Expert:  Nathan replied 5 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 5 months ago.

This is actually normal. These are very basic model printers and don't come with anything included. There is a reason that they sell for around $30.

The manual is available online only, though there isn't much to it.

A cord is not included, canon makes you purchase your own, to keep costs down.

You may purchase a suitable cord here:

it is just a standard usb a/b printer cable.

You can get the manual and download the necessary software to install it here:

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a nice day,


Expert:  Nathan replied 5 months ago.

Hello, it appears your question is still open.

Do you need more help with this?
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Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.