Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
No, that unit that you have is just a simple black only laser printer. It is a printer only and lacks any other functionality. It cannot copy/print/scan.
If that is what you need, I'd be happy to recommend a suitable model for you and you could return/exchange the one you purchased.
Do you need color? Is this for business or home use?
Okay, and do you need to be able to fax too?
If you don't need to fax, here is a model I'd suggest: http://amzn.to/2ppkHuW
If you do need to fax, here are 2 models I'd recommend: http://amzn.to/2pp1l97 or http://amzn.to/2pp5XMn
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,
Hello, it appears your question is still open.
Do you need more help with this?If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.