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There are a couple of locations that you can view to remove a jam -- You can also try using tweezers if the jam is in a hard to reach spot.
Click here: https://files.support.epson.com/htmldocs/art800/art800ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=problems.17.11.html
Take a look at all of the locations and see if you can remove the jam
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