Printer Repair Questions? Ask IT Technicians for Answers ASAP
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With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
How old is the printer?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one.
I am sorry to hear that -- If you were to take your printer into a local repair shop, they would charge around $99 to look at the issue even if it is not fixed.
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It has been a while since we spoke last but it appears the issue has not been resolved.
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