How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I moved and need help hooking up my HP6520 ptinter to new

Customer Question

I moved and need help hooking up my HP6520 ptinter to new network
JA: What's the make/model number of your printer? How old is it?
Customer: HP6520 4 yrs
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I pad and I phone
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just now
JA: Is there anything else important you think the Printer Technician should know?
Customer: In settings it asked for my password ***** I don't remember it. How can I change pw?
Submitted: 5 months ago.
Category: Printers
Expert:  Richard replied 5 months ago.

Hi there and welcome

Do you have a windows computer already connected to your wireless network?

Please let me know

Customer: replied 5 months ago.
I have ipad
Expert:  Richard replied 5 months ago.

Ok, what is the make and model of your wifi router?