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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I moved and need help hooking up my HP6520 ptinter to new

Customer Question

I moved and need help hooking up my HP6520 ptinter to new network
JA: What's the make/model number of your printer? How old is it?
Customer: HP6520 4 yrs
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I pad and I phone
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just now
JA: Is there anything else important you think the Printer Technician should know?
Customer: In settings it asked for my password ***** I don't remember it. How can I change pw?
Submitted: 5 months ago.
Category: Printers
Expert:  Richard replied 5 months ago.

Hi there and welcome

Do you have a windows computer already connected to your wireless network?

Please let me know

Customer: replied 5 months ago.
I have ipad
Expert:  Richard replied 5 months ago.

Ok, what is the make and model of your wifi router?