Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
you will have to install the scanner software for the printer to use the scan feature.
Click on the link given below and install the scan software.
I hope I’ve provided the information you were seeking. Feel free to ask if you have any question.