How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I WAS GIVEN A CODE 0xF1, EPSON XP-820, MAC, I CHANGED 3

Customer Question

I WAS GIVEN A CODE 0xF1
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: EPSON XP-820
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC
JA: How long has this been an issue? What happened right before this popped up?
Customer: I CHANGED 3 CARTRIGHES AND THE I WAS TOLD TO SHUT DOWN MY COM AND THE MESSAGE CAME UP PRINTER ERROR. IT SAID SEE YOUR DOCUMENTATION
JA: Is there anything else the Printer Technician should be aware of?
Customer: THIS HAS HAPPENED TWICE
Submitted: 4 months ago.
Category: Printers
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 4 months ago.

Are you using genuine epson inks, or generic/refilled cartridges?

Expert:  Nathan replied 4 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan