How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My cannon printer mdl mx922 will not scan a document and

Customer Question

My cannon printer mdl mx922 will not scan a document and send it to my Asus laptop computer. It used to, but will not now. I run windows 10. I have no problem printing documents from computer to printer.
Submitted: 4 months ago.
Category: Printers
Expert:  Jason Jones replied 4 months ago.

Hello,

Are you attempting to make the scan by pressing the Scan button on the printer or are you trying to scan from within an application on the computer?

Thank you,

Jason