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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an epson xp610 printer. How do I get out of the cd

Customer Question

I have an epson xp610 printer. How do I get out of the cd mode so I can print from my computer?
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: I would guess 4 years.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since I turned it on this morning. I had the issue once before but I don't remember how I got out of it.
JA: Is there anything else important you think the Printer Technician should know?
Customer: My computer doesn't have a cd attachment.
Submitted: 5 months ago.
Category: Printers
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 5 months ago.
Expert:  Kamil Anwar replied 5 months ago.

Operating system you are running?

Customer: replied 5 months ago.
8
Expert:  Kamil Anwar replied 5 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me

Customer: replied 5 months ago.
no, too much money. I'll try another way.
Expert:  Kamil Anwar replied 5 months ago.

Okay