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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can't get it to copy. The only thing it does is make me

Customer Question

I can't get it to copy. The only thing it does is make me keep pressing ok but it still won't work
JA: What's the make/model number of your printer? How old is it?
Customer: Epson WorkForce WF-2750. I purchased it on March 12, 2017
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 8
JA: How long has this been an issue? What happened right before this popped up?
Customer: it has never worked and the manuel isn't helping me
JA: Is there anything else the Printer Technician should be aware of?
Customer: no
Submitted: 5 months ago.
Category: Printers
Expert:  Michelle replied 5 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 5 months ago.

are you facing problems only with the copy function..does it print and scan fine