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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 37548
Experience:  Printer and scanner problem resolver for over 15 years
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Wifi connection is erratic for no known reason. Printer

Customer Question

wifi connection is erratic for no known reason. Printer sometimes prints other times it indicates no connection.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: An Epson ET 2550 purchased about 2 years ago.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: A mac. Standard OS - whatever it came with.
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 tp 3 months. Haven't done anything about it because the printer usually prints although after considerably delay. Now it doesn't want to print at all.
JA: Is there anything else the Printer Technician should be aware of?
Customer: Nope.
Submitted: 4 months ago.
Category: Printers
Expert:  R LAFAYETTE replied 4 months ago.
Hello my name is ***** ***** I will be helping you. Often direct wifi painting which is awesome competes against Web wifi signal. Do you reside in a heavily populated building or single home?
Expert:  R LAFAYETTE replied 4 months ago.
Printing*
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please