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UranIT
UranIT, Network Administrator
Category: Printers
Satisfied Customers: 355
Experience:  Network and System Administrator, IT Consultant
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Forgot how to scan color slides in my Epson 4490 Photo

Customer Question

Forgot how to scan color slides in my Epson 4490 Photo flatbed. Can you e mail instructions? I have the holder.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Epson Perfection 4490 Photo, about ten years old but working perfectly.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Sony E Series laptop microsoft series 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: Had not used slide scanner for awhile. . ,
JA: Anything else you want the printer expert to know before I connect you?
Customer: .No thanks, ***** ***** use other functions without problem.
Submitted: 4 months ago.
Category: Printers
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 4 months ago.
I have the slide/film holder. Is there a switch on scanner that requires use for this only?
Expert:  UranIT replied 4 months ago.

Hello and thanks for using JustAnswer.com , I am Serge and I will try my best to assist you.

Here is the link to the manual about Scanning Slides: https://files.support.epson.com/htmldocs/pr449p/pr449pug/p05.htm

Here is the link to the online manual https://files.support.epson.com/htmldocs/pr449p/pr449pug/i_index.htm

Let me know if you need any other information