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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 36526
Experience:  Printer and scanner problem resolver for over 15 years
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How do I get the toner out of my Samsung 3405FW printer? No

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How do I get the toner out of my Samsung 3405FW printer?
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: No never before. I guess it is a few years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac computer, But all I want do is replace the toner in the printer but I can't see how to get it out.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing. I merely want to replace thew toner.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Ask if he knows how I get the old toner out of the printer.

Hi there and welcome

To do this, power off the printer

Then open the cover which is in front of you where the paper comes.

Then you see the toner which you can grasp and pull out.

Before putting the new one in, gently shake it side to side.

Let me know how you go please

Customer: replied 3 months ago.
Dear *****,Many thanks. All OK thanks to you.Regards,Brian

Perfect Brian!

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

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