Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
What is the make and model number of the printer?
Are you trying to use the scanner function for the first time?
What type of computer or device are you trying to scan to?
What operating system is running on your computer or device?
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.