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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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HP 4630 Can't print form, 5 years HP officejet 4630, W,

Customer Question

HP 4630 Can't print form
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: 5 years HP officejet 4630
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: W
JA: How long has this been an issue? What happened right before this popped up?
Customer: indpws 10 Laptop. Only having problem with one application
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Printers
Expert:  Elgin Vega replied 6 months ago.

Hi, my name is***** will try my best to help you with this request.

Please allow me to connect to your computer using teamviewer so I can check the problem.

To download teamviewer just go to this link

https://www.teamviewer.com/en/

Install it and open it, then give me the partner ID and password *****