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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17332
Experience:  HNC Computing; Large format and multifunction printer expert
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My printer is not printing the letters t h y when I try to

Customer Question

My printer is not printing the letters t h y when I try to print some forms
JA: What kind of computer do you have?
Customer: These are forms on my apple I pad that I am printing out on the HP printer. On Saturday I put a new ink refill in and it printed the forms ok but when I try to do more printing it is not working
JA: Have you installed any updates recently?
Customer: No new updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not at this time.
Submitted: 3 months ago.
Category: Printers
Expert:  Electronics Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 3 months ago.

If the problem is only with certain letters then it may be a font style or a driver problem.

What happens if you try using a different font?

Are you using the latest print driver for your printer?

You can get the latest driver from: https://support.hp.com/