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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Neednewcompactdiskfor8.1windows, c4200, dellpc,

Customer Question

neednewcompactdiskfor8.1windows
JA: What's the make/model number of your printer? How old is it?
Customer: c4200
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: dellpc
JA: How long has this been an issue? What happened right before this popped up?
Customer: pcshutdownmusthaveputmeon8.1whenreinstalled
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Printers
Expert:  Richard replied 6 months ago.

Hi there and welcome

Do you mean you need an external disk drive to run CD's on?

Please let me know