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Dell 3115cn Error Code 016 302, 8 years, HP PC Windows 10,

Customer Question
Dell 3115cn Error Code...

Dell 3115cn Error Code 016 302

Technician's Assistant: Can you guesstimate how old your Dell is? And just to clarify, what's the exact model?

8 years

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

HP PC Windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Happens very occasionally. Usually I can unplug everything and it will fix itself.

Submitted: 1 year ago.Category: Printers
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Answered in 4 minutes by:
4/1/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Technician: Kris R, Computer Hardware Engineer replied 1 year ago

Hi,
Would it be OK If I connected and had a look?
Thanks
Kevin

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