Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Changed my wifi password on my computer and now my printer…

Customer Question
Changed my wifi password...

Changed my wifi password ***** my computer and now my printer is not connecting

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Imagesclass MFcdw

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mf729cdw

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Dell lap top and I have to change my routers password ***** which I did this morning and it did not take the printer with it

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

Just I have no clue about how this works

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 2 minutes by:
4/1/2017
Technician: Ashik, Technician replied 1 year ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,443
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Did you reconnect the printer to your WiFi with new password ?

Ask Your Own Printers Question
Technician: Ashik, Technician replied 1 year ago

You need to reconnect the printer to your WiFi with new password.

On printer, In the Home screen, click the Setup button.

Select Device Settings

Select LAN Settings

Select Wireless LAN Setup > Standard Setup. This will find your new WiFI network. Select it and enter the password ***** needed. This will connect the printer to your new network.

Does it work now ?

Ask Your Own Printers Question
Customer reply replied 1 year ago
on home page there is no setup button only copy, fax. scan and memory media print
Technician: Ashik, Technician replied 1 year ago

Don't you see Network Settings ?

Ask Your Own Printers Question
Technician: Ashik, Technician replied 1 year ago

On the Home screen, do you see Network Settings ? It may be on the second page

Ask Your Own Printers Question
Customer reply replied 1 year ago
I opened network settings
Technician: Ashik, Technician replied 1 year ago

Choose Wireless LAN Setting > SSID Settings.

Does it find your WiFi ?

Ask Your Own Printers Question
Customer reply replied 1 year ago
now it is asking me for the psk is that the new password
Customer reply replied 1 year ago
now it is asking for PSK. Is that the new password
Technician: Ashik, Technician replied 1 year ago

Yes

Ask Your Own Printers Question
Technician: Ashik, Technician replied 1 year ago

How is it going ?

Ask Your Own Printers Question
Technician: Ashik, Technician replied 1 year ago

Hi there, I'm waiting for your reply. Were you able to connect to your WiFi ?

Ask Your Own Printers Question
Technician: Ashik, Technician replied 1 year ago

Do you still need help with this ?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have a HP Officejet Pro 8710. When I request to print
I have a HP Officejet Pro 8710. When I request to print something, it will print ok,but it is taking about 10 minutes to clear out. If i request something else right after, it will not print the other… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a canon Mx920 printer. The printer is recognized by
I have a canon Mx920 printer. The printer is recognized by my computer - iPad & iPhone, however it does not printer. The printer works when making a copy, but again, it does not print from the electro… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm having problem connecting via Bluetooth from my dell lap
I'm having problem connecting via Bluetooth from my dell lap top to my new Officejet Pro 6970. The laptop is new and the printer is brand new. … read more
Ashik
Ashik
Technician
12,443 satisfied customers
Morning, I've changed wifi - and now my printer is not
Morning, I've changed wifi - and now my printer is not printing. How do I update the new wifi link? … read more
Cris
Cris
62 satisfied customers
I reset network settings on iphone connected phone to router
i reset network settings on iphone connected phone to router bu when i add printer i dont have password ***** join … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I am connected to my model et2550 epsom printer via wifi.
I am connected to my model et2550 epsom printer via wifi. The devise is indicating that it is off line. How do it get the devise online … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I just purchased a Canon Pixma 900 series and connected to
good morning, I just purchased a Canon Pixma 900 series and connected to WiFi, but my internet changed to a new router and need to change the password ***** the new router … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Please help me connect my epson wf-2540 to wifi via my new
please help me connect my epson wf-2540 to wifi via my new wifi router … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
How do I change the password after a new router on HP laser
How do I change the password ***** a new router on HP laser jet 1102w … read more
Cris
Cris
62 satisfied customers
I have a WF 3640 that will not print since I changed
I have a WF 3640 that will not print since I changed internet service providers. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My dell xps computer doesn't install the MX922 caonon
Hello, my dell xps computer doesn't install the MX922 caonon printer I just bought. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have to turn off my mfc 2740 so that my phone and laptop
Hello Pearl I have to turn off my mfc 2740 so that my phone and laptop recognize the wifi connection, why? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a HL-2270DW Wireless which I hooked up to my
I have a HL-2270DW Wireless which I hooked up to my computer. It works real fine with my computer. However, I can't find it on my ipad to print to. The ipad says it cannot find any airprint printers. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Changed router. mx882 printer is not maintaining wireless
changed router. mx882 printer is not maintaining wireless connection. … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Trying to enter my home network password but my epson
trying to enter my home network password ***** my epson printer doesn't have the special $ key character … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am working on a dell computer and I have a hp printer that
I am working on a dell computer and I have a hp printer that is connected by wifi. it used to work fine, but then something happened and a guy on the phone tells me what to do, so now the printer just… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am trying to research why my printer and computer have
Hi I am trying to research why my printer and computer have stopped communicating. The status sheet says that the MAC address may be filtered which I have no idea on how to fix this that is if that is… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
mfc-7840W Trying to set up wifi so we can print from our
mfc-7840W Trying to set up wifi so we can print from our lap tops. That is why we bought this unit...this wireless printer. The mfc-7840w unit is connected to an HP desk top that is running with windo… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x