How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have a HP6960 printer and was going to install it on my

Customer Question

I have a HP6960 printer and was going to install it on my laptop. They asked for the WPS PIN and I cannot find it. Can you tell me where that is located.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: It is a HP OfficeJet Pro 6968 approximately 1 week old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It is a Toshiba laptop running Windows 10.
JA: How long has this been an issue? What happened right before this popped up?
Customer: When I purchased the printer I installed it on my desktop with no problem. I occasionally use a laptop and the problem arose when I tried to install the printer onto the laptop. No previous problem that I know.
JA: Anything else you want the printer expert to know before I connect you?
Customer: not that I know of.
Submitted: 8 months ago.
Category: Printers
Expert:  crash2199 replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 8 months ago.

The WPS pin is usually located on the router. It is on a sticker and it can be found one of the sides or top/bottom of the device.

Did you find it?