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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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A message is coming up saying cleaning unable 46 it is model

Customer Question

A message is coming up saying cleaning unable 46 it is model noMFC 290C
JA: Just to clarify, what's the exact make and model of your machine?
Customer: MFC-290C
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC what is Os
JA: How long has this been an issue? What happened right before this popped up?
Customer: Had been away for a couple of days computer turned off at power point. Got home tried to print something then it started to clean .after a short time message came up
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Printers
Expert:  Damian Costa replied 5 months ago.

Hi...My name is ***** ***** a technician expert with 20yrs of experience...I am here to help you when you are ready?

Expert:  Damian Costa replied 5 months ago.

Did you have a power outage while you were gone for a couple days?...was all your stuff off?